Cookie Policy
Last updated: December 06, 2025
This Cookie Policy explains how Softalx Solutions ("we," "us," or "our") uses cookies and similar tracking technologies on Synkmart, our inventory management software service. This policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies contain information that is transferred to your device's hard drive and allow us to:
- Remember your preferences and settings
- Improve your user experience
- Analyze how our service is used
- Provide personalized content and features
- Ensure security and prevent fraud
2. How We Use Cookies
We use cookies for several purposes:
Essential Functionality
- Maintaining your login session
- Remembering your account preferences
- Ensuring security and preventing fraud
- Enabling core features of our service
Performance and Analytics
- Understanding how users interact with our service
- Identifying popular features and content
- Monitoring service performance and reliability
- Troubleshooting technical issues
Personalization
- Customizing your dashboard and interface
- Remembering your language and regional preferences
- Providing relevant content and recommendations
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be disabled.
| Cookie Name |
Purpose |
Duration |
| _synkmart_session |
Maintains your login session |
Session |
| csrf_token |
Security protection against cross-site attacks |
Session |
| user_preferences |
Stores your account settings and preferences |
1 year |
Performance and Analytics Cookies
These cookies help us understand how visitors use our website and improve performance.
| Cookie Name |
Purpose |
Duration |
| _ga |
Google Analytics - tracks user interactions |
2 years |
| _ga_* |
Google Analytics - session tracking |
2 years |
| _synkmart_analytics |
Internal analytics for service improvement |
1 year |
Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name |
Purpose |
Duration |
| language_preference |
Remembers your language selection |
1 year |
| theme_preference |
Stores your theme and display preferences |
1 year |
| dashboard_layout |
Saves your dashboard customizations |
6 months |
4. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our website:
Google Analytics
Helps us understand website usage and improve our service.
Learn more: Google Privacy Policy
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block cookies from specific websites
- Block third-party cookies
- Clear all cookies when you close your browser
- Set up warnings when cookies are being sent
Browser-Specific Instructions
Chrome
Settings > Privacy and Security > Cookies and other site data
Firefox
Options > Privacy & Security > Cookies and Site Data
Safari
Preferences > Privacy > Manage Website Data
Edge
Settings > Cookies and site permissions > Cookies and site data
⚠️ Important Note
Disabling certain cookies may affect the functionality of Synkmart. Strictly necessary cookies cannot be disabled as they are essential for the service to work properly.
6. Cookie Consent
When you first visit Synkmart, we will ask for your consent to use non-essential cookies. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
- Change your preferences at any time through your account settings
Your consent choices will be remembered for future visits. You can withdraw or modify your consent at any time.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.