Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using Synkmart in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our service.

2. Description of Service

Synkmart is a cloud-based inventory management software that provides:

• Inventory tracking and management tools
• Sales and purchase order management
• Reporting and analytics features
• Multi-user collaboration capabilities
• Integration with third-party services
• Mobile and web-based access

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with reasonable notice.

3. Account Registration and Security

Account Creation

• You must provide accurate and complete information when creating your account
• You must be at least 18 years old to create an account
• One person or legal entity may maintain only one account
• You are responsible for keeping your account information up to date

Account Security

• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized access or security breach
• You are liable for all activities that occur under your account
• We recommend using strong passwords and enabling two-factor authentication

4. Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our pricing page.

Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change our pricing with 30 days' notice
• Failed payments may result in service suspension
• You authorize us to charge your payment method for recurring subscriptions

Free Trial

We may offer free trials for new users. Trial accounts are subject to usage limitations and may be converted to paid subscriptions automatically unless cancelled.

5. Acceptable Use Policy

You agree not to use Synkmart to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Use the service for illegal or fraudulent activities
• Share your account credentials with unauthorized users
• Reverse engineer or attempt to extract source code

6. Data Ownership and Privacy

Your Data

• You retain ownership of all data you input into Synkmart
• You grant us a license to process your data to provide the service
• You are responsible for the accuracy and legality of your data
• You can export your data at any time through our export features

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you use the service at your own risk. For detailed information about our data practices, please review our Privacy Policy.

7. Intellectual Property Rights

Softalx Solutions owns all rights, title, and interest in:

• The Synkmart software and service
• All related technology, processes, and know-how
• Trademarks, logos, and brand elements
• Documentation and support materials

We grant you a limited, non-exclusive, non-transferable license to use Synkmart solely for your business purposes in accordance with these Terms.

8. Service Availability and Support

Service Level

• We strive to maintain 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• We are not liable for service interruptions beyond our control

Customer Support

• Support is provided via email and in-app messaging
• Response times vary based on your subscription plan
• We provide documentation and self-help resources

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
• OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE LAST 12 MONTHS
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• WE ARE NOT LIABLE FOR DATA LOSS, BUSINESS INTERRUPTION, OR LOST PROFITS

10. Indemnification

You agree to indemnify and hold harmless Softalx Solutions from any claims, damages, or expenses arising from your use of Synkmart, violation of these Terms, or infringement of any third-party rights.

11. Termination

Termination by You

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• You remain responsible for all charges incurred before cancellation

Termination by Us

• We may suspend or terminate your account for violation of these Terms
• We may terminate the service with 30 days' notice
• We may immediately suspend accounts for security or legal reasons

Effect of Termination

Upon termination, your access to Synkmart will cease, and we may delete your data after a reasonable period. You should export your data before termination.

12. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the service. Your continued use of Synkmart after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Nigeria. Any disputes will be resolved in the courts of Lagos State, Nigeria. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

14. Contact Information

If you have questions about these Terms, please contact us: